To serve you better, we are upgrading our customer information and billing system, which has been in place since the 1990s and is ready for a refresh.

As we prepare for this major update, some applications and features are temporarily unavailable – including the online service request system to start or stop service.

To schedule your service request, please contact our customer service team at 541-685-7000 from 8:30 a.m. to 5 pm. Monday through Friday.

Please note our office will be closing for the Thanksgiving holiday at 4 p.m. Wednesday, November 27 and will reopen at 8:30 a.m. Monday, December 2.

We appreciate your patience and apologize for any inconvenience this may cause.